HealthPass+ is a membership-based healthcare program offered by MyCare Home Healthcare LLC that provides

members with access to selected healthcare services, benefits, and priority scheduling under defined terms and

conditions. It is designed to support ongoing, preventive, and coordinated care, subject to service availability,

geographic coverage, and plan inclusions.

HealthPass+ is suitable for individuals and families seeking convenient access to selected healthcare services and ongoing care support under a structured membership program. It is particularly suitable for:

• Individuals and families who require regular GP consultations, physiotherapy, or healthcare follow-ups
• Patients and families looking for preventive care and continuity of medical support
• Individuals and families who prefer priority scheduling and coordinated healthcare services
• Patients and families managing non-emergency, long-term, or wellness-related healthcare needs
• Residents within Dubai, United Arab Emirates, where HealthPass+ services are available

Important: HealthPass+ and MyCare are not intended for emergency care and are subject to the scope, limitations, and eligibility criteria defined by MyCare Home Healthcare LLC.

Depending on the selected plan, HealthPass+ may include:

• Access to selected GP consultations
• Access to physiotherapy services
• Access to approved outpatient healthcare services
• Priority scheduling (subject to availability)
• Care coordination support

Note: Home nursing services are excluded. All services are non-emergency and require advance booking.

HealthPass+ offers:

• Access to selected healthcare services under a membership plan
• Priority appointment scheduling (subject to availability)
• Improved continuity of care
• Predictable monthly or yearly pricing
• Convenient access to MyCare services without repeated onboarding

• Members enroll in a HealthPass+ plan
• Membership becomes active upon confirmation
• Eligible services are booked in advance
• Services are delivered according to plan inclusions and availability

HealthPass+ and MyCare Home Healthcare services are available exclusively within Dubai, United Arab Emirates, subject to service availability and regulatory approval.

MyCare provides comprehensive home healthcare services, including:

• Home nursing care
• Doctor home visits
• Physiotherapy and rehabilitation
• Post-hospital discharge care
• Elderly and chronic care
• Palliative and supportive care
• Mother and child services

MyCare services are suitable for:

• Elderly patients
• Patients recovering from surgery or illness
• Individuals with chronic conditions
• Patients requiring short-term or long-term care
• Families seeking professional, home-based healthcare

Home nursing services may include:

• Medication administration
• Wound and dressing care
• Vital signs monitoring
• Post-operative care
• Chronic disease management
• Elderly and personal care support

Yes. All MyCare nurses are DHA-licensed healthcare professionals, trained to deliver safe, ethical, and professional

home nursing care.

Yes. MyCare offers both short-term and long-term home nursing services, based on patient needs and medical

assessment.

Service availability depends on the approved care plan. Extended or 24-hour nursing care may be arranged where

clinically appropriate.

No. Home nursing services are not a substitute for emergency care. In emergencies, patients should contact local

emergency services immediately.